Latest Concerns for Business Travellers in 2023

Latest Concerns for Business Travellers in 2023


  • Travel disruption and delays biggest concern for seven out of ten business travellers
  • Other concerns include being a target of crime, being caught in a geopolitical threat or natural disaster, and experiencing high anxiety
  • Under 34s show more concern than older age groups

UK business travellers reveal their top 10 travel concerns in 2023 with travel disruption and delays (76%) topping the list, followed by catching Covid and having to isolate (69%).

According to the new Opinium survey*, commissioned by World Travel Protection, a leading global travel risk management organisation, the 500 business travellers surveyed in February 2023 reveal their top travel concerns.:

Top Travel Concerns

  1. Travel disruption and delays (76%)
  2. Catching Covid and having to isolate (69%)
  3. Losing their phone or laptop or being hacked (68%) and using an unsecured Wi-Fi network (68%)
  4. Geopolitical threats, such as war, terrorist acts or tension between countries (67%)
  5. Being a target of crime (67%)
  6. Being harassed or disrespected because of gender or sexuality (62%)
  7. Losing my passport – 61% – and being caught in a political protect (61%)
  8. Being caught in a natural disaster (58%)
  9. Experiencing high anxiety (58%)
  10. Experiencing racism (57%)

Interestingly, under 34s are more concerned about the risks of business travel than older age groups, with 79% being concerned about catching COVID and having to isolate; 77% concerned about geo-political threats such as war, terrorist acts of tension between countries; and 72% concerned about being cause in a natural disaster.

Kate Fitzpatrick, Regional Security Director, EMEA, at World Travel Protection, said: “The spectre of Covid is still unfortunately hanging over business travel. As we get back to normal, we’re still having to navigate considerable travel disruption and uncertainty, however a high proportion of business travellers are actually more fearful of potential disruption to their travel than catching Covid and having to isolate.”

She continues: “It’s surprising to see that under 34s seem more concerned than older age groups about the risks of business travel. I wonder if this is another effect of Covid? For older business travellers used to travel it’s back to business as normal. However, younger people are likely to have travelled less with work in the past, and are now perhaps in more senior roles which require business travel. We often remind clients that some of their younger staff may be quite established in the organisation, having been with the company for a few years now, but may have never travelled with them – or even their previous employer – before.”

Kate concludes: “To mitigate risk and alleviate concerns, organisations should ensure that travelling employees are provided with the most up-to-date information on destinations and travel routes, and consider using a travel assistance company with a live travel app which provides assistance updates in real time.

*Opinium online survey conducted with 501 UK business travellers, who travel internationally for business at least once a year, from 23 January to 2 February 2023.


About World Travel Protection

For 30 years, World Travel Protection (WTP) has taken care of corporate and leisure travellers across the globe by providing access to 24-hour emergency assistance.

In addition to support services for medical, travel, and security emergencies, WTP – part of the Zurich Insurance Group – educates and trains businesses to mitigate exposure to inherent risks associated with travelling abroad. Emergency assistance encompasses medical case management, evacuation & repatriation together with providing access to virtual care services (telehealth) and security intelligence.

A key foundational component of a leading assistance provider is its global network. WTP’s GlobalCare Network ensures our customers have access to over 20,000 providers worldwide. Millions of travellers place their trust in WTP each year for assistance across 200 countries. For more information, visit

World Travel Protection is a trading name of Cover-More Insurance Services Limited

Awards Won:

  • Winner: APAC EMMA Awards 2022, International Health, Wellbeing or Security Management Provider of the Year – Forum for Expatriate Management (FEM)
  • Winner: 2022 ITIJ Awards – International Assistance Company of the Year
  • Highly Commended: EMEA EMMA Award 2022, International Health, Wellbeing or Security Management Provider of the Year – Forum for Expatriate Management (FEM)

About The Author


WORKSMARTPA – NEW IDEAS, NEW FRONTIERS The year 2021 sees our business celebrate 21 years of - a community supporting office professionals since our very first newsletter way back in May 2000. As we look forward to greet a new world of change beyond the pandemic, we are extremely excited to announce a new brand; a new look; and some new directions for our much loved, long-standing web site and communities to explore. It is time for change. To better reflect now what we do best for you, we have a new brand, web site and activities – a new name and web site that will be full of new ideas for a new business age and new working trends as we all seek to grow, expand and explore new frontiers.

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